Small and mid-size HR teams often juggle repetitive tasks—forms, notifications, approvals—that eat into strategic time. Eddy HR’s automation suite harnesses AI and configurable workflows to handle everything from document generation to employee inquiries, so your team can focus on people, not paperwork.

1. AI-Driven Document Creation

Smart Template Engine: Eddy’s AI analyzes role, location, and pay settings to auto-populate offer letters, contracts, and policy acknowledgments with the correct fields.
Natural-Language Prompts: Simply describe the change (“increase salary to $60K for Jane Doe”), and Eddy drafts the amendment or agreement ready for e-signature.
Version Control & Compliance Checks: Every generated document is compared against the latest policy library—flagging outdated language and ensuring audit-ready accuracy.

2. Chatbot Self-Service & Knowledge Base

AI Chat Assistant: Employees ask routine HR questions—“How many PTO days do I have?” or “What’s our parental-leave policy?”—and Eddy’s chatbot delivers instant, up-to-date answers.
Contextual Article Suggestions: When queries relate to processes (onboarding steps, benefits open enrollment), the chatbot surfaces relevant knowledge-base articles before creating a ticket.
Escalation Triggers: Complex queries automatically route to the right HR specialist with full conversation history—ensuring rapid, informed support.

3. Configurable Workflow Builder

Drag-and-Drop Automation Designer: Build multi-step approvals for hires, promotions, or terminations—adding managers, finance, IT, and facilities into the loop automatically.
Conditional Logic: Branch steps based on employee attributes (job grade, tenure) or form responses—so only the necessary stakeholders are engaged.
Automated Reminders & Escalations: Eddy sends nudges when tasks are overdue and escalates unmet approvals to higher-level managers—keeping processes on track.

4. Real-Time Notifications & Nudges

Personalized Alerts: Employees receive SMS or in-app reminders for expiring certifications, upcoming reviews, or incomplete onboarding tasks—cutting down missed deadlines.
Manager Dashboards: HR leaders monitor outstanding action items across the team—approvals pending, forms unsigned, policy acknowledgments overdue—in one consolidated view.
Event-Driven Triggers: Key moments (hire date, anniversary, certification expiry) automatically generate checklists and notifications without manual intervention.

5. AI-Powered Analytics & Continuous Improvement

Workflow Performance Metrics: Track average processing times, bottleneck steps, and task completion rates—identifying where automation can be optimized.
Predictive Process Insights: AI highlights patterns—such as roles with frequent approval delays—allowing you to redesign workflows for maximum efficiency.
ROI Dashboards: Measure hours saved, error reductions, and compliance gains attributable to automation—demonstrating the business impact of eddy’s AI-driven capabilities.